How can we help you?
Real humans reply from the UK, Monday–Friday. We aim to answer every message within one business day.
Email support
info@foremates.com
Usually replies within 1 business day
Privacy contact
info@luduslabs.net
Data requests, GDPR, security
DM us on socials
@foremates.golf
Instagram or TikTok
Help topics
Groups, societies & clubs
Learn how to create groups, invite members, and manage roles.
Events & scoring
Set up golf days, choose formats, run live scoring and leaderboards.
Stats & handicap
How we calculate stats, how to adjust handicaps, and what syncs.
Subscriptions & billing
Manage your App Store subscription, restore purchases or request a refund.
Society payments
Paid your society through Foremates? Email us about refunds and questions.
Privacy & security
Control visibility, permissions, and review our privacy practices.
Delete my account
Request permanent deletion of your account and user content.
Manage your Apple subscription
Foremates subscriptions are billed through the Apple App Store. To view, change or cancel your subscription:
- Open Settings on your iPhone
- Tap your Apple ID at the top
- Tap Subscriptions
- Select Foremates and choose your action
Society payments
Payments you make to your golf society through Foremates (green fees, subs and the like) are separate from App Store subscriptions — Apple cannot help with these. The money goes directly to your society via Stripe, and the society is the merchant for the payment.
For a refund or a question about what you were charged, email us at info@foremates.com with the society name and the payment amount.
Before reaching out, check our FAQ — it covers most common questions.